Getting Started

Employee signup stage articles and FAQs
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Last updated on
Oct 11, 2024

Welcome, Clair alumni, to your new On-Demand Pay experience.

Exciting news! On-Demand Pay will now be offered without the need for a Clair Spending and Savings Account or a Clair Debit Mastercard®. If you are new to Clair, please check out our article on signing up for the new experience here. Your feedback has influenced a change within Clair. We are now able to offer On-Demand Pay that can be deposited directly to your preferred bank account or instant1 transferred onto your debit card. If your HR tech provider is able to support this new experience, you will be able to migrate over to the new On-Demand Pay experience after Clair fully transitions your partnered provider to our new system. There are a few small changes you will need to make in order to ensure an easy flow into the new experience. Make sure you have repaid any owed balance you have within On-Demand Pay. Switch your direct deposit to go to your preferred bank account. Transfer any funds from your Clair Spending and Savings Accounts to your preferred bank account. Make sure your email and physical addresses are up to date in the Clair app. If you proceed with the above steps, you will be fully prepared for the change to the new and better product. Once the new experience is launched for your provider, you will receive an email with additional instructions on the easy transition of your account. Please be on the lookout for that email.  Your new Clair On-Demand Pay experience will have different requirements for eligibility. Some of the requirements are: You must be actively employed with an employer who uses one of our partnered service providers for time clock data. You must be 18 or older. The account used for your On-Demand Pay must be receiving your payroll direct deposit on a regular basis (a minimum of $200 each payday deposited into the account consistently over the last 60 days). You must reside and work in the United States and in a State where we do business. Thank you for all your feedback that helped us develop this product. We are excited to align our product more with what you have been asking for! FAQ What will happen if my provider is no longer continuing with Clair because of this change? If Clair is no longer available through your provider, you will lose access to On-Demand Pay. However, Clair is continually expanding to more partners in order to make On-Demand Pay more widely available. Please keep an eye out for future products from Clair that you may be eligible for. Banking Services provided by Pathward®, N.A., Member FDIC. Advances provided by Pathward, N.A. Standard data charges may apply when using the Clair app. 1Instant Transfers typically occur in seconds, but may take up to 30 minutes.  If you choose to have your Advance disbursed to your bank account instantly, you will be charged a $4.50 fee. This instant transfer fee will be taken out of your Advance at the time of disbursement.
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Last updated on
Oct 11, 2024

New to Clair? Here’s your simple guide to sign up!

We are so excited to be able to welcome you to Clair! We strive to be the best experience for wage advances for you! In order to create your On-Demand Pay profile there are only a few steps: Make sure you follow the link to your Clair experience within your partnered provider. This can be done by logging into your partnered provider’s experience and clicking the “Get paid early” link. Create your profile by entering your personal identifying information. Once you have finished signing up, you can then start applying for advances. Please keep in mind, to have the best chance at being approved, please confirm you meet these minimum eligibility requirements: You are actively employed with an employer who uses one of our partnered service providers for time clock data. You are 18 years old or older. Your bank account consistently receives direct deposit for your payroll, with at least one paycheck deposited in the last 30 days. Reside and work in the United States and in a State where we do business.  You can check your eligibility here. FAQ Does Clair perform credit checks to determine eligibility? Clair does not perform hard or soft credit checks. Your earned wages are calculated based on the hours you’ve worked, plus a combination of underwriting rules determined by Clair. All wage advances are provided through our partner bank, Pathward®, N.A. We know that credit is something that a lot of us are trying to keep stable as a part of financial wellness, and Clair does not want to affect this. All Advances are originated by Pathward®, N.A.
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