Legacy

Simply put, no. Clair does not allow overdraft of your account and therefore no overdraft fees are charged. Overdraft is defined as a banking platform paying for a charge that your account did not have enough funds for, which many other banks charge fees for. With Clair, if there are not enough funds in your account at the time of purchase, the transaction will be declined. We don't believe in charging you for not having enough money in your account. There are also no fees for closing your account. If you have an advance that has not yet been repaid, you will need to settle that advance prior to account closure, but no fees are charged if you decide to close your account. Additionally there are no fees to keep your account open. If you decide you don't want to use your Clair Spending and Savings accounts, no fees are charged for lack of activity. Banking Services provided by Pathward, N.A., Member FDIC. Advances Provided by Pathward, N.A.

Sometimes, it can take a few days for your paycheck to fully process, which is why even though your employer may process payroll in advance of your payment date, you usually still have to wait until your scheduled payment date to receive your paycheck. Clair makes your paycheck available the same day we receive it, which means if your employer processes payroll early, you might be able to access your money up to 2 days before your scheduled payday.* Not all employers send payroll information before payday, so early pay is dependent on your employer's payroll processes. Early pay is not a loan or an advance, just your paycheck, as early as possible! If it's your scheduled payday and you don't see the money in your Spending Account, reach out to your employer to see if they've processed your paycheck and make sure it is scheduled to direct deposit into your Clair Spending Account. If so, your paycheck is on its way, and will be deposited in your Clair Spending Account as soon as we receive it! Banking Services provided by Pathward, N.A., Member FDIC. *Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to two days earlier than the scheduled payment date.

If you are accessing Clair from a trusted device and you forgot your phone number on file, you can log in using your email by clicking the "Log in with email" link just below the "Continue" button. To update your personal information on the Clair App:  Click the settings icon on the top left of the home screen. (⚙)  Click on the Personal Detail you wish to update. Update your information and click Update at the bottom of the screen.  If you have any questions while updating your personal information, or if you are attempting to log in from a new device, please contact Clair Care for assistance at support@getclair.com. 

In the Clair App, you can find your Spending Account number and the routing number of our partner bank, Pathward, N.A.  To find your Spending Account number and Pathward N.A.’s routing number: From the home screen, click on the Settings button (⚙).  Under the "Account Information" block, you can find Pathward N.A.’s nine-digit routing number and your Clair Spending Account number.