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Last updated on
Oct 10, 2024
Will I receive account statements from Clair?
Yes, you will receive a Spending Account and a Savings Account statement via email on the 7th day of every month. You can also view and download your statements in the Clair App: Tap the settings menu, which appears as a gear Icon on your main page Scroll down until you see the “Documents” heading and tap on “Account Statements” From this point, you can select the month of the statement you would like to download. Please note: New statements cannot be generated until the 7th day of each month. Banking Services provided by Pathward®, N.A., Member FDIC. Standard data charges may apply when using the Clair app.
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Last updated on
Oct 10, 2024
How do I update or change my personal information?
You can update your name, email, street address, and phone number directly within the Clair App. To update your personal information on the Clair App: Click the settings icon on the top left of the home screen. (⚙) Click on the Personal Detail you wish to update. Update your information and click Update at the bottom of the screen. If you have any questions while updating your personal information, or if you are attempting to log in from a new device, please contact Clair Care for assistance at support@getclair.com.
63000159052
63000238238
Last updated on
Oct 10, 2024
What type of accounts do I have with Clair?
Your Clair Spending Account and your Clair Savings Account are deposit accounts issued by Pathward, N.A., Member FDIC*. Within your Clair Spending Account you may receive your direct deposit from work, pay off any credit card bills, send checks, transfer money to other banks, and access all features you can traditionally use with another deposit account. Your Savings Account is just like what it sounds, a savings account! You can use this account to store money for the future and instantly transfer funds into your Spending Account. If you try to make a transaction on your debit card and do not have enough money in your Spending Account, we will never use money from your Savings Account to complete the transaction. Clair Spending is a demand deposit account established by, and the Clair Debit Card is issued by, Pathward, N.A., Member FDIC. Mastercard® and the circles design are registered trademarks of Mastercard International Incorporated. Clair Savings Account established by Pathward N.A., Member FDIC. *Funds are FDIC insured, subject to applicable limitations and restrictions, when we receive the funds deposited to your account.
63000159052
63000238238
Last updated on
Oct 10, 2024
Do I have to wait for my physical Clair Debit Mastercard® before I start spending the money I wage advanced?
Absolutely not! Within Clair, there are several options that allow you to use the money you advance or deposit before your Clair Debit Mastercard® arrives. Such as: Virtual Clair Debit Mastercard®: This allows you to view your debit card details within the Clair app, so you can use your debit card for online bill payments like rent, utilities, subscriptions, or food delivery services. Apple Pay / Google Wallet: This allows you to link your virtual debit card to your phone’s wallet so you can make purchases at tap-to-pay locations, like gas stations or grocery stores. ACH Bank Transfer: This allows you to transfer money from your Clair Spending Account to an external account. The transfer is free, but it does take 1-3 business days to process. Instant Transfer: This feature allows you to transfer funds to an external debit card instantly for a processing fee. Banking Services provided by Pathward, N.A., Member FDIC. Advances provided by Pathward, N.A. Standard data charges may apply when using the Clair app.
63000159052
63000238238
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